UK Mainland Express:
- Enjoy the convenience of Parcelforce Next Day Delivery at just £8.74.
- For smaller items, we use Royal Mail Tracked 48 for an alternative option at £5.50.
- Scottish Highlands experience a swift two-day delivery service.
- Expect prompt deliveries on working days, excluding weekends and holidays.
International Delivery:
- Our system calculates shipping charges automatically, tailored to your selected items and destination.
- Our delivery partners aim to deliver your goods within two to seven working days.
VAT Information:
- All prices shown to UK customers include the 20% VAT
- International Customers: Prices are displayed in your local currency without VAT.
Rapid Dispatch Assurance:
- Items in stock within the UK are typically dispatched within 24 hours.
- If you have any questions? Feel free to email us for assistance.
EU Import Guidance:
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At present, goods imported into the European Union (EU) from non-EU countries, including the UK, are classified as “low value goods” if their value does not exceed €150 (excluding transport and insurance costs). These low value goods are exempt from customs duties, meaning the import is duty-free. However, import VAT is still applicable on all goods, regardless of their value.
In summary:
Goods valued up to €150 are considered low value, duty-free, but subject to import VAT when entering the EU from the UK or any other non-EU country. - Goods over the 150 euros are subject for Import Duty in non-EU countries, which is a responsibility of the buyer. If you are unsure of the import duty and taxes, try the quick tool calculator here
- Regrettably, we cannot accept returns for goods correctly supplied but rejected due to Import Duty charges.
International Country Duty Allowance ( De Minimis value ):
- Australia - 1000$ AUD
- Canada - 20$ CAD
- Switzerland - 5 Swiss Franc
- Israel - 75$ USD
- United Arab Emirates - 1000 AED
- South Korea - 100$ USD
- Japan - 10000 AEY
- Taiwan - 2000 TWD
PO Box Convenience and BFPO Consideration:
- Small items (up to 2kg) find their way to your PO Box.
- Larger items via courier? Provide an alternative address.
- British Forces serving overseas outside the EU? Note your BFPO number at checkout for potential VAT refunds.
Enjoy the ease of shopping and the assurance of timely deliveries with us!